- Orders will be processed and shipped within 2-5 business days typically. Monogrammed items allow 7-10 days although often it is sooner.... Please just contact us if you have a deadline and we really do our best to accommodate!
- We are not responsible for lost or stolen packages.
- If your package is lost or stolen please contact us so we can assist you with filing a claim or helping to locate your package.
We want you to be 100% happy with your purchase. If for some reason you are not completely satisfied with your purchase, please take advantage of our return policy:
If an item is returned and received by us WITHIN 30 days from the purchase date and meets our criteria, we will issue a full refund minus our original cost of shipping to you. After 30 days the item/s are no longer returnable. To start your return, please email us for a return authorization. This allows us to start the return process with you. You must make contact us with us before making a return.
All of our “made to order” and customized items (i.e. monograms or names) are non returnable or refundable. Of course, if there is ever a problem with any of these types of orders, we try to be as reasonable as we can! Just drop us a message and we will take care of you. :)
All merchandise must be returned unworn, unwashed, and with the original tags attached. Items returned to us with makeup, deodorant, pet hair, perfume, smoke, or any other similar stains will be refused and returned to you. You will be responsible for return shipping costs.
Please allow up to 7 business days for your return to be processed.
Excessive returning may result in a 25% restocking fee per item.
If you need to exchange for a new size contact us! We often suggest just buying the new size and returning the old one to ensure you get your size and just to speed up the process for you getting that new item!
If you received defective merchandise, please contact us within 3 business days so we can correct the issue. Damages must be reported within 3 business days of receiving the merchandise or it cannot be returned.